Shipping and returns
Shipping:
Now shipping to the United States and Canada! When at checkout, you will get the shipping options available for your address, pick the one that works best for you.
Local pick up option for Vancouver, BC residents:
If you are within the Vancouver area and would like to pick up your items rather than have them shipped to your address, you can now do so!
Please take the following steps:
- Checkout your order as usual.
- Use the code VANCOUVERLOCALPICKUP.
- Complete your order.
- When your order is received by us, we will get in touch to schedule a time and date to pick up your order from a Mount Pleasant location.
PLEASE NOTE:
- We will work with you to schedule the most convenient date and time at which to pick up your order. If you can no longer make the scheduled time, please let us know immediately so we can reschedule.
- If you do not show up to your pick up time and do not get in touch with us, your order will be restocked and refunded to you in the form of a store credit for the order amount.
- If you use the local pick up code because you live elsewhere but are planning to visit Vancouver soon, please email info@loudleopard.com ASAP with your order number to let us know. Otherwise, any non local use of the local pickup code will result in your items being restocked and a refund to you in the form of a store credit for the order amount.
If you have any questions, please email info@loudleopard.com.
Returns:
New, unworn garments can be returned in original packaging with tags attached for store credit within 14 days of receipt (shipping charges will not be included). Buyer must pay return shipping, and provide a tracking number. If the garment is not in original packaging with tags attached, the amount refunded is at our discretion on inspection of the item. Item must be returned within 14 days of original receipt of the item.
Sale items are final sale.
To start a return, please email info@loudleopard.com.